Archive for the ‘Crises’ Category

Where is Elmo when we need him?

Posted November 18th, 2011 by Steve Alexander


I recently attended another Cinema Society of San Diego event run by my friend Andy Friedenberg. I’m not sure how he does it; his timing is impeccable when it comes to delivering movies just right for our times. Thanks, Andy!

After posting my recent blog about dysfunctional group dynamics, and receiving so many responses about how useful it was to folks, personally and professionally, Andy delivered with a touching, tender, poignant and timely movie called “Being Elmo” that was right on point!

So, why Elmo? The movie (releasing late December 2011, and you won’t want to miss it) is about an eight-year-old boy’s dream; a dream to become a puppeteer. More than that, it’s about the soul of this boy and how his character, whom we later learn is Elmo, reaches full expression in his life. Through Elmo, he touches a world of children and adults with love, compassion and care. His message is one of acceptance without judgment. No labels, criticism, put-downs or name-calling. How refreshing. And how timely.

The heart and soul of Kevin Clash, the tender, compassionate, caring boy whose dream actually becomes Elmo, is the heart and soul of this character we see develop on screen. We learn how congruent this is for Kevin and Elmo’s lives, if you will. By the way, Kevin is not a ventriloquist, putting a voice into a lifeless puppet, he’s a real, live human being putting his own heart and soul into Elmo. Touching lives. Caring. Carrying a message that says, “We’re basically all alike, regardless of who we are and where we come from; take the time to see that in others, see their dreams and hopes, and encourage and care for them.”

I never watched Sesame Street, Elmo’s home, only because I was from a different era. Learning about Kevin Clash, and his “Elmo,” gave me an appreciation for how much we could use his message in our tension-filled world, and in our distracted lives. How much we could all use a little compassion, unconditional acceptance and positive regard.

And maybe a re-visit to Sesame Street.

One of the many benefits of Cinema Society is we often meet the writers, directors, actors, producers and others connected with a film. We did that night. And also met 51-year-old Kevin Clash, who fulfilled his dream, and still carries that heart and soul on his sleeve, and, of course, in Elmo.

Listening to him talk, watching him connect with the audience, both in and out of character, was an inspiration. I’d like to take him to a few meetings with me; the tough ones I facilitate, where opinions and egos get in the way of sharing, caring and collaborative, mutual gains problem-solving. Kevin (in the character of Elmo) has a lot to say, and do, to help us in these challenging times, when communication has become so tragically dysfunctional.

I walked away that night with a refreshing sense of hope. I was touched by Kevin, even more, his Elmo. And it made me wonder if he couldn’t inspire in all of us a little more, to find that place in our hearts and souls, for reaching out to someone, friend or foe, and practicing in our own lives a little more… of Being Elmo!



The Stockdale Paradox: an approach to our business and personal lives that could not be more timely

Posted February 26th, 2010 by Steve Alexander


If you’ve not yet read Jim Collins’ “Good to Great,” you’ve missed one of the best books ever for business lessons and insights you can apply to just about everything you do. Another easy order from half. com or amazon. com. One topic he discusses, when writing about how some companies achieve greatness and endure, and others not, is the Stockdale Paradox, named after his conversations with Admiral Stockdale, a prisoner-of-war from ’65 to ’73 during the Vietnam war. Collins used the results of that conversation to describe the paradox like this, “[the ability to] retain faith that you will prevail in the end, regardless of the difficulties. AND at the same time, Confront the most brutal facts of your current reality, whatever they may be.”

Is there anyone for whom, in these challenging economic times, with public dialogue barraged by joblessness, recalls, scandals of various sorts, political fighting and finger-pointing and a general gloom that’s sustained itself for a significant time, who is not tempted to fall victim to that doom and gloom, and lose their way, as company or a leader? Just switch on the news. Any time. Any channel, regardless of your politics. You’ll find plenty of reason to forget the first part of the paradox.

What’s interesting, as Collins further explains from his discussion, is that the great companies followed this line of pragmatism (the combination of hope and faith that you will prevail while simultaneously confronting the facts, the reality in a “brutally” honest way). We could all use a dose of this pragmatism as we face budget challenges, staff reductions and re-organizations and in many instances re-analyzing where our industries should go and what they should become in the future. It doesn’t matter if you’re a non-profit, a worldwide service or product provider or elected leader entrusted with defining a path through the quagmire of challenges.

Next time you find yourself confronting a choice, remember the Stockdale Paradox. It’s a great concept to guide right thinking and right action. Especially if you expect to go from good to great. And to lead others there as well.



Welcome to the World of The Steve Alexander Group: Our 10 Year Anniversary!

Posted February 24th, 2010 by Steve Alexander


The Steve Alexander Group celebrates its 10 year anniversary with the launch of its new Web site at alexanderpa.com. We welcome you to take a test drive to see what you think. If you like the experience, let us know. Your feedback about what works and what could be done better is part of our commitment to improvement. After all, the site is about you, our clients, colleagues and supporters, and the chance we’ve had to serve on behalf of the good work these many individuals and organizations do for their clients, customers and constituents.

And, of course, if our service lines, strategic partners and client testimonials inspire you to contact us, we’d love to have the opportunity to see if we can help you meet your challenges, contribute to your success and collaborate with you as you grow in the coming year.

We’ll also be offering tips, tidbits, advice and insights to challenge your thinking, and stretch yourself, your employees and your organization through our blog. We invite you to opt-in so you can keep abreast of the latest information, articles, resources and other opportunities that can benefit you.

So, thanks for taking the time to experience our new home. We look forward to continuing our work, and our commitment to the best professional services in an array of areas where we can provide value and collaborate in the coming years.



How We Get Our News

Posted December 14th, 2009 by The Steve Alexander Group


Interesting opinion piece in the Los Angeles Times about how the American public gets its news and information. What caught my attention, and is a growing theme, is how ideologically partisan the news has become. Event more interesting is how the “middle,” as it’s described in the piece (meaning news that seeks to balance both sides of an ideological position), comes in last out of the two major views (liberal vs. conservative) in the televison news category. This would probably make Edwin R. Murrow shake in his grave, and was predicted in the closing scene of the movie, Good Night, and Good Luck, as something to be concerned about. That time has surely come.

For our fellow public opinion research aficionados, enjoy the piece and let us know your thoughts!




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